Support
Contact
Write to info@paratapp.com. We reply as soon as we can.
Frequently asked questions
- The code does not scan at the till. What can I do?
In the settings, turn on “Boost brightness”: the screen gets bright and stays on while a card is open. For a long code, “Show rotated” helps. If you took the code from a retailer’s app, it can change there. The safest number to store is the one on the plastic card.
- How do I add a card without a camera?
Tap “Add card”. Then choose “Import from images” to pick screenshots, or “Enter number” to enter number and format by hand.
- Which code formats work?
EAN-13, EAN-8, UPC-E, Code 128, Code 39, ITF, Codabar, QR, Aztec and PDF417. The app stores the number and the format exactly as they were read.
- What happens to my cards on a new iPhone?
The cards are on the iPhone where you saved them. Syncing through your own iCloud is still off in the test versions. A new iPhone therefore starts without cards.
- How do I delete a card?
In the card list, swipe the row to the left and tap “Delete”. The app asks first.
- Does the app send my card numbers anywhere?
No. The app draws barcodes on the device. A card number goes only to your own iCloud and to no other service.